Privacy Policy
Legacy Roofing & Restoration
Effective Date: October 26, 2026
Legacy Roofing & Restoration ("Legacy Roofing," "we," "us," or "our") respects your privacy and is committed to responsibly handling the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact our business, request an estimate, or interact with our advertising and marketing campaigns.
1. Information We Collect
We may collect the following information:
- Name, phone number, and email address
- Property address or ZIP code
- Roofing, siding, window, or other service interests
- Project details and estimate requests
- Customer communications and service history
- Website activity and advertising interactions
Information may be collected through our website, Google Ads lead forms, telephone conversations, email, text messages, and other customer interactions.
2. How We Use Your Information
We may use collected information to:
- Respond to inquiries and estimate requests
- Schedule inspections and appointments
- Provide estimates and home improvement services
- Communicate about ongoing or completed projects
- Maintain customer records
- Send relevant service information, promotional offers, and marketing communications where permitted by law
- Improve our advertising, customer experience, and business operations
3. Marketing Communications
Contact information provided to Legacy Roofing may be added to our customer communication and marketing contact lists. We may use these lists to distribute email and text message campaigns containing promotional offers, seasonal service information, company updates, and other relevant communications.
Marketing communications are sent subject to applicable consent requirements. You may opt out of promotional emails by using the unsubscribe link provided in our messages. You may opt out of marketing text messages by following the opt-out instructions provided, including replying STOP where supported.
Opting out of promotional communications does not prevent us from contacting you regarding an active estimate request, appointment, or service-related matter when permitted by law.
4. Google Ads and Online Forms
Legacy Roofing uses online advertising platforms, including Google Ads, to connect with prospective customers.
Information submitted through Google-hosted lead forms may be transferred to Legacy Roofing and used to respond to inquiries, maintain customer records, and support marketing activities in accordance with applicable law and consent requirements.
Advertising platforms may independently collect and process information under their respective privacy policies.
5. Sharing Information
We may share necessary information with trusted third-party service providers who help us operate our website, manage customer relationships, conduct marketing campaigns, schedule services, and perform business operations.
These providers may process information on our behalf for authorized business purposes. We may also disclose information when required by law or necessary to protect our legal rights.
6. Cookies and Website Analytics
Our website may use cookies, analytics, and advertising technologies to understand website activity, evaluate campaign performance, and improve our services.
Visitors may manage certain tracking preferences through their browser settings or other available privacy controls.
7. Data Security and Retention
We use reasonable administrative and technical safeguards designed to protect customer information.
Information may be retained as reasonably necessary for customer service, business operations, recordkeeping, and applicable legal obligations.
No electronic storage or transmission system can be guaranteed completely secure.
8. Your Privacy Choices
You may:
- Request information about personal information we maintain
- Correct inaccurate contact details
- Request deletion of information, subject to applicable legal requirements
- Opt out of promotional communications
We will review and respond to requests as required by applicable law.
9. Third-Party Services
Our website, advertising, and customer communications may involve third-party platforms. These services may maintain their own privacy policies governing information they independently collect or process.
10. Policy Updates
We may update this Privacy Policy to reflect changes in our business practices, technology, or legal obligations.
The most current version will be available on our website.
11. Contact Information
Website: www.legacyroofinggr.com
Email: jeremylegacyroofing@gmail.com
Phone: (616) 414-0054
Serving West Michigan and surrounding communities.
